Shipping policy

Thank you for purchasing our products at www.techwhizinc.com operated by TECHWHIZ INC. We are committed to ensuring your satisfaction with every purchase. In order to request a refund, please ensure that you return the product within 30 calendar days of your original purchase. It is important that the product is returned in the same condition in which you received it, without any damage. Once we receive your returned item, our dedicated team of professionals will carefully inspect it before processing your refund. The refunded amount will be credited to the original payment method you used for the purchase. For payments made via credit card, please note that it may take 5 to 10 business days for the refunded amount to appear on your credit card statement. Thank you for your cooperation, and please feel free to reach out to our customer service team if you have any further questions or concerns.

 

Kindly take note of the following information: 

General Information: 

We endeavour to maintain precise stock counts on our website. However, occasional stock discrepancies may arise, leading to an inability to fulfill all purchased items at the time of sale. In such instances, we will fulfill the available products and subsequently contact you to ascertain whether you would prefer to await restocking of the back-ordered item or opt for a refund.

Shipping Costs:

Shipping costs are computed during the checkout process based on the package's weight, the destination of the shipment, and the designated carrier service. Payment for shipping will be collected at checkout. Customers are accountable for import fees on international shipments, utilizing the corresponding shipping service.

Tracking : 

Delivery will be executed locally or through Canada Post. In the event of shipment through Canada Post, a tracking number will be provided. Concurrently, for all local deliveries, a notification email, inclusive of the delivery time and date, will be dispatched.